At Nullere, we take great care to ensure that every order is delivered to you safely and promptly. Each item is carefully inspected and prepared before dispatch to maintain the level of quality you expect from us.
Delivery Times
We offer shipping to UK and Ireland.
Estimated delivery times are as follows:
- Standard Delivery to United Kingdom & Ireland: 7–16 working days
- Express Delivery (if applicable): Up to 3 days before standard delivery.
Please note that delivery times may vary depending on your location, customs processing, and external factors beyond our control. You will receive a tracking number once your order has been dispatched.
Order Processing
- All orders are processed within 1–2 working days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order has been shipped, you will receive an email with tracking details so you can follow your parcel’s journey.
Delivery Partners
We work with trusted and reputable courier services to ensure the safe and timely arrival of your order. Depending on your location, your parcel may be delivered by Royal Mail, DPD, DHL, or local partners.
Shipping Fees
Shipping costs are calculated at checkout and vary depending on your destination and selected shipping method.
We occasionally offer free delivery promotions, which will be clearly indicated on our website.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address or recipient unavailability, the courier may reattempt delivery or return the parcel to us.
In such cases, additional shipping fees may apply for re-dispatch.
Missing or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact our customer support team at store@nullere.com within 7 days of the estimated delivery date.
We will investigate promptly and ensure a satisfactory resolution.
Our Promise
Every order represents more than a delivery — it is an extension of our brand philosophy: care, precision, and respect for your time.
We are committed to providing a delivery experience that reflects the same elegance and reliability embodied in each Nullere creation.