1. Introduction
Welcome to Nullere.
At Nullere (“we”, “us”, or “our”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
If you do not agree, please do not use our site.
2. Information We Collect
We collect the following types of personal information:
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Personal Details: such as your name, email address, billing and shipping address, and phone number.
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Payment Information: such as credit or debit card details (processed securely through our payment providers; we do not store this information).
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Order Information: details about the products you purchase, order history, and customer service interactions.
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Device Information: such as your IP address, browser type, operating system, and browsing behaviour on our website.
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Cookies and Tracking: used to personalise your experience, analyse site traffic, and remember your preferences.
3. How We Use Your Information
We use your personal information to:
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Process and fulfil your orders.
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Communicate with you regarding your purchase or inquiries.
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Improve our website and customer experience.
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Send promotional emails (only if you have opted in).
4. Legal Basis for Processing (GDPR)
Under the UK and EU General Data Protection Regulation (GDPR), we process your personal data under the following lawful bases:
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Contractual necessity: to provide products or services you have purchased.
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Legitimate interest: to improve our business operations and prevent fraud.
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Consent: for marketing communications.
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Legal obligation: for record-keeping and compliance purposes.
5. How We Protect Your Information
We take appropriate technical and organisational measures to ensure your data is secure, including:
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SSL encryption on our website.
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Restricted access to personal data by authorised staff only.
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Secure data storage and regular monitoring for vulnerabilities.
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Detect and prevent fraudulent transactions.
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Comply with legal and tax obligations.
6. Sharing Your Information
We may share your information with third-party service providers who help us operate our business, such as:
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Payment processors (e.g., Stripe).
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Shipping and delivery companies.
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Email marketing platforms (for newsletters and promotions).
These providers only receive the information necessary to perform their functions and are obligated to keep your data confidential.
We do not sell, rent, or trade your personal data to third parties.
7. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us analyse website traffic, remember items in your cart, and provide personalised recommendations.
You can disable cookies in your browser settings, but this may limit some website features.
8. Your Rights
You have the right to:
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Access and receive a copy of your personal data.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications.
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Object to or restrict processing in certain circumstances.
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Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at store@nullere.com
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The updated version will always be posted on this page, with the revision date clearly shown.
Last updated: October 2025
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
store@nullere.com
https://nullere.com